McCoys Pub Brokers Limited

McCoys Pub Brokers Limited

Privacy Notice for McCoys Pub Brokers Limited

We ask that you read this privacy notice as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

Who we are

McCoys Pub Brokers Limited (company no. 04103309) collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation 2016 ("GDPR") which applies across the European Union (including in the UK) and we are responsible as ‘controller’ of that personal information for the purposes of those laws. The GDPR will be supplemented in due course by additional UK specific data protection legislation.

The personal information we collect and use

Information collected by us from you

In the course of providing our traditional licensed property broker and Public House valuation services we collect the following personal information when you provide it to us:

  • Title, name, address, country of residence (if not UK based), telephone number, email address plus secondary contact details (as required)
  • Whether you hold a personal licence, experience with Public Houses, what counties you would like to operate in, capital available, type of agreement desired, location and facility type of the Public House desired
  • Any other information that we are required or need to obtain from you in order to provide our services – this will be made clear to you when you ask to receive any of our services
  • Any other information you may choose to provide to us from time to time

Information collected from other sources

We also obtain personal information from other sources as follows:

  • Information provided to us by landlords of available Public Houses
  • Information provided to us by professional parties advising applicants or landlords on transactions
  • Information we receive if you ask for details of one of our Public Houses via a third party website

How we use your personal information

We use your personal information to:

  • Provide our twice monthly email listing the Public Houses that may be of interest to you based on your search criteria provided to us
  • Occasionally provide details by email or post from time to time of other Public Houses that we think you may be interested in based on your search criteria even if those Public Houses are outside of the immediate criteria you have specified - if you do not want to receive details of any Public Houses outside your specified criteria please tick the box on sign-up to say that you do not want to receive details of other our other services from time to time
  • Provide particulars of specific Public Houses you have asked us about
  • Act as a broker or intermediary with landlords of available Public Houses
  • Act as an intermediary to assist with or provide information about Licensing Act requirements e.g. personal licence applications
  • Invoice you for our services and collect unpaid debts

We may also hold personal information about individuals where we are providing services to landlord or brewery clients. We will generally be processing this information on behalf of those clients and they should provide you with all required information about how that information is used. Any queries or complaints relating to such use should be directed to the relevant freeholder or brewery.

Who we share your personal information with

We routinely share the data listed above with brewery and landlord representatives – generally once we have obtained your agreement to do so in relation to a particular Public House that we have listed.  This data sharing enables us to offer you the most efficient service in seeking to find a Public House to operate.  

We will share personal information with law enforcement or other authorities if required by applicable law or by order of court or other competent regulatory body.

We will not share your personal information with any other third party to use for their own purposes unless permitted by applicable law.

Some of the information you provide to us may be transferred to, stored and processed by third party organisations which process data for us and on our behalf. These third parties may be based (or store or process information) in the UK or elsewhere including outside of the EEA. As with many small businesses, these third parties may include third party IT platforms (including cloud based platforms), suppliers of administrative and support services and suppliers of other specialist products. 

We may also transfer your information to other organisations or professional advisers with whom we are working on client matters or to whom we are referring you for additional or separate advice.

Finally, if we merge with another business entity or divest a part of our business or carry out internal corporate restructuring, your data may be disclosed to our new business partners or owners or the new corporate entities.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice; please see section "Keeping your information secure" below.

Reasons we can collect and use your personal information

We must have a lawful basis for processing your information; this will vary on the circumstances of how and why we have your information. We rely on:

  • Your consent being given for one or more specific purposes
  • The processing being necessary performance of a contract between us e.g. you use our Public House finding service
  • The processing being necessary to comply with a legal obligation e.g. providing information to HMRC or to regulatory bodies
  • The processing being necessary for our legitimate interests e.g. to make our services more efficient, to develop our service offering or to carry out fraud prevention activities

We do not process any special categories of information i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, processing of biometric data for the purpose of uniquely identifying individuals, health data, or data concerning your sex life or sexual orientation, but if we do we must have a further lawful basis for the processing and tell you what that basis is.

Occasionally, if we assist you with making a personal licence application, we may see information about your criminal convictions or offences. This information must be provided to the relevant licensing authorities in order for them to discharge their statutory requirements.  

How long your personal information will be kept

We will hold the data collected as listed above for the duration of your relationship with us as a client, including until we have received all outstanding payments from you, and for so long thereafter as we are required to do so for legal, tax or accounting purposes,

Transfer of your information out of the EEA

We may transfer your personal information to countries which are located outside the European Economic Area (EEA) or UK as follows:

  • When using outsourced IT or other administrative support services
  • Where you are located outside of the EEA or UK but are looking for a Public House located within the UK to operate

Such countries do not always have the same data protection laws as the United Kingdom and EEA but we will ensure that where information is transferred to a country or international organisation outside of the UK / EEA, we will comply with the relevant legal rules governing such transfers that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.

Your rights

Under the GDPR you have a number of important rights free of charge. In summary, those include rights to:

  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information concerning you in certain situations
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal information
  • otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

  • email, call or write to using the contact details below
  • let us have enough information to identify you
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
  • let us know the information to which your request relates, including any account or reference numbers, if you have them

If you would like to unsubscribe from any email newsletter you can also click on the ‘unsubscribe’ button at the bottom of the email newsletter. It may take a few weeks for this to take place. Please be aware that unsubscribing from our newsletter will not result in your details being removed from our database and held in suppression until all outstanding invoices due to us have been paid.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Where we transfer information to third parties to enable them to process it on our behalf, we ensure that the providers meet or exceed the relevant legal or regulatory requirements for transferring data to them and keeping it secure.

Cookies

We may also collect information automatically about your usage of our website using cookies and other technology as set out in the table below. To that effect, we use your IP address (a series of numbers that identifies a computer on the internet) to collect, among other things, internet traffic data and data regarding your browser type and computer.

Cookie

What it does

Google Analytics

We use Google Analytics cookies on our website for tracking purposes. The cookies allow us to understand general traffic to our website for example number of visitors and length of time on site. This process does collect data, but in an anonymous form, to help us make improvements, develop the website and enhance the user experience

Registered members cookie

If you have registered to use our services, we use a cookie to remember your email address (for 10 days at a time) when you are downloading Public House details. The cookie prepopulates the email address field on the download page to save you time when downloading multiple Public House details.

If you do not want to receive cookies, you may reject them by using your browser settings provided they are not necessary for delivery of our website or services to visitors. Further information on how to manage cookies on your computer.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The GDPR also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

Changes to this privacy notice

We may change this privacy notice from time to time as our business and internal practices and/or applicable laws change. We will not make any use of your personal information that is inconsistent with the original purpose(s) for which it was collected or obtained (if we intend to do so, we will notify you in advance wherever possible via our website and/or otherwise contacting you by post or email) or otherwise than is permitted by applicable law.

How to contact us

Please contact us if you have any questions about this privacy notice or the information we hold about you:

McCoys Pub Brokers Limited, 25 Barnes Wallis Road; Segensworth East, Fareham, Hampshire, PO15 5TT

Tel: 0845 257 2121

Fax: 01489 883301

E-mail: enquiries@mccoyspub-brokers.co.uk

 

Version no. 1 – published 25 May 2018